Practice Management Seminars/CEUs
Upcoming Seminars/Webinars
Documentation Improvement for Physician Practices – for Today and Tomorrow!
Using Results from Patient Experience Surveys to Improve Patient Care
No Pay/Slow Pay: Health Care Collections Workshop
Compliance Programs and Chart Reviews: Protecting Your Practice
Archived WSMA seminars and webinars are available through our OnDemand webpage.
Additional practice management events can be found at the Washington State Medical Group Managers Association (WSMGMA) website's events page.
Documentation Improvement for Physician Practices – for Today and Tomorrow!
Having an effective documentation improvement program results in medical records which contain attributes of accuracy, legibility, completeness, clarity, consistency, precision, and reliability.
Federal initiatives will drive increasing attention on documentation processes used by practices and health systems. Implementation of ICD-10-CM/PCS will require increased specificity in documentation, demanding greater accuracy in code selection. The ongoing formation of state, regional and private health information exchanges, accountable care organizations and medical homes will further require more attention and effort on documentation requirements. In addition, changes in reimbursement methods and ongoing audits will require continued attention to documentation and how it affects revenue cycle management.
Attend this half-day program and learn what you need to understand and achieve documentation improvement with updated information, expanded knowledge and great resources. This hands-on program will provide you with tools you can use and implement at your practice. Get the latest guidance on these issues:
- Designing a documentation review process for your practice
- Necessary habits of accurate and comprehensive documentation
- The crucial elements of claim-supporting documentation
- Identify areas in upcoming diagnosis coding changes that include new terminology
- Examples of documentation improvement areas
- Discuss specificity and the reason for the necessity of documentation in the medical record
- Examine how minimal documentation can affect potential reimbursement
- Tips on how to effectively communicate the documentation process to your physician
Presenters: Michelle Lott, CPC, CPMA is the health insurance coding specialist for the WSMA. Michelle provides guidance and training on CPT and ICD-9 coding issues via the WSMA’s Practice Resource Center and related educational efforts for physicians, practice managers and administrative staff. She also manages the WSMA Coding Hotline researching your coding issues and questions. Michelle has over 11 years’ experience in the health care industry. Michelle is a Certified Professional Coder (CPC) and Certified Professional Medical Auditor through the American Academy of Professional Coders (AAPC).
Seminar registrants will receive with their registration confirmation an assessment tool for submitting questions to the presenter in advance of the seminar. We’ll use those questions in our interactive sessions.
Who should attend
Physicians, practice administrators, office managers, medical coders, and clinical staff can all benefit from the valuable information and training provided in this informative session.
Tuition
WSMA and WSMGMA members can attend for $149 per person, and may sponsor staff in the same practice for the member rate. Three or more members or sponsored staff from the same practice may register for a group discount of $129 per person. Non-members: Please call for pricing. Cancellations received within five full business days prior to the seminar receive a full refund. Cancellations thereafter receive a refund less a $50 cancellation fee. Space is limited, so register early!
SEMINAR SCHEDULE & ONLINE REGISTRATION
Register online by selecting the link for the program you wish to attend. If you're paying by check, please register by downloading a registration form [PDF] and following the instructions.
Seminars run from 12:30–4:30 p.m. PT
Spokane: Friday, July 13
Spokane Valley Hospital
(Click here to register online)
Everett: Tuesday, July 17
Providence Pacific Campus
916 Pacific Avenue
(Click here to register online)
Tacoma: Thursday, July 19
Best Western Tacoma Dome
(Click here to register online)
Seattle: Wednesday, July 25
Swedish Cherry Hill
(Click here to register online)
Vancouver: Friday, July 27
Legacy Salmon Creek Hospitals
(Click here to register online)
Questions? Contact Jenelle Dalit by phone at 1 (800) 552-0612 or jcd@wsma.org
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No Pay/Slow Pay: Health Care Collections Workshop
In challenging economic times, more and more physicians’ practices experience delays in payment or get no payment at all from some patients. As your patients struggle to make ends meet, it’s increasingly important that you engage with them, and in a timely manner.
Find workable financial strategies to keep “good” patients coming to your practice, and learn how to manage those relationships appropriately. Join us as we cover the essentials of efficient and effective medical collections, to ensure a steady revenue flow to your practice.
Attend this afternoon program and learn this important information and these necessary skills:
- Getting the most accurate information during registration; preventing future problems
- Your practice’s financial policy; establishing the “ground rules” with patients
- Written & verbal communications in medical collections: What you may and may not say
- Washington state and federal laws; establishing responsible party/parties
- Dealing with bankruptcy; privacy and credit reports
Presenters:
- Chris Raider
- Bill Ridell
- Paul Harris
- Kelly Green
Seminar registrants will receive with their registration confirmation an assessment tool for submitting questions to the presenter in advance of the seminar. We’ll use those questions in our interactive sessions.
Who should attend
Physicians, practice administrators, office managers, medical coders, and clinical staff can all benefit from the valuable information and training provided in this informative session.
Tuition
NEW - Special Introductory Price! WSMA and WSMGMA members can attend for $99 per person, and may sponsor staff in the same practice for the member rate. Three or more members or sponsored staff from the same practice may register for a group discount of $79 per person. Non-members: Please call for pricing. Cancellations received within five full business days prior to the seminar receive a full refund. Cancellations thereafter receive a refund less a $50 cancellation fee. Space is limited, so register early!
SEMINAR SCHEDULE & ONLINE REGISTRATION
Register online by selecting the link for the program you wish to attend. If you're paying by check, please register by downloading a registration form [PDF] and following the instructions.
Seminars run from 12:30–4:30 p.m. PT
Spokane: Tuesday, June 12
Spokane Valley Hospital
(Click here to register online)
Seattle: Wednesday, June 20
Swedish Cherry Hill
(Click here to register online)
Tacoma: Tuesday, June 26
Best Western Tacoma Dome
(Click here to register online)
Edmonds: Friday, June 29
Swedish Edmonds
21601 76th Avenue W.
(Click here to register online)
Questions? Contact Jenelle Dalit by phone at 1 (800) 552-0612 or jcd@wsma.org
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Compliance Programs and Chart Reviews: Protecting Your Practice
The single best strategy for protecting your practice against being harmed by audits is to conduct an effective compliance program. We’ll explain how to get started with your compliance program, and if you already have one in place, how to make it even more effective. Billing correctly can also yield financial benefits as errors are spotted and corrected.
We’ll also describe the WSMA chart review service. This service provides your office with an “extra set of eyes” in reviewing samples of chart records, identifying your vulnerabilities to insurers’ audits, and improving your coding and billing, so your office will capture lost revenues.
Topics covered during this 90-minute webinar:
Your compliance program: Start-up and ongoing management; setting realistic goals
- Getting crucially important support from within the practice; pitfalls to avoid.
Fixing the problems
- Know the mechanics of coding systems and where physicians’ practices can go astray.
- Electronic billing: Aids in monitoring claim submissions; achieving consistency and safety.
WSMA chart review service
- Defend yourself against allegations of coding errors and inappropriate payments.
Presenter
Bob Perna, MBA, FACMPE is the senior director of Health Care Economics and the Practice Resource Center for the WSMA. He has over 40 years' experience in the health care industry. Michelle Lott, CPC, CPMA is the associate director of the WSMA Practice Resource Center. Michelle provides guidance and training on CPT and ICD coding issues via practice management seminars and our coding hotline.
WEBINAR DATE & TIME
Wednesday, May 23 - 12:00 - 1:30 pm PT
Tuition
WSMA and WSMGMA members can attend for $89 per person. One registration fee per phone line lets your entire staff listen in. Non-members call for pricing.
REGISTRATION
Register online. If you're paying by check, please register by downloading a registration form [PDF] and following the instructions.
Questions? Contact Jenelle Dalit by phone at 1(800) 552-0612 or jcd@wsma.org
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